At Championship Belt, customer satisfaction is our top priority. We want every purchase to be a winning experience, which is why we offer a clear, straightforward, and fair return policy. Before initiating a return, please take a moment to review the details below so you know exactly what to expect.
Eligibility for Returns
We accept returns on eligible items within 14 days of the dispatch date. To qualify for a return, your item must meet all of the following conditions: Unused and unworn – The item must remain in its original, brand-new condition Original packaging intact – All tags, labels, and packaging must be included Return window respected – You must submit your return request within the 14-day period If an item does not meet these requirements, our team may be unable to process the return after inspection. We appreciate your understanding in maintaining product quality for all customers.
How to Return an Item
Follow these simple steps to ensure a smooth return process: 1 Locate your order number – You’ll find this in your order confirmation email 2 Submit a return request – Contact us via email or our returns portal with your order details 3 Package the item securely – Use the original packaging to protect the belt during transit 4 Send the item back – Ship the return to the address provided in our return confirmation email Once we receive your return, our team will inspect the item and notify you of the next steps.
Refund Process
After successfully inspecting your returned item, we will issue a refund to your original payment method. Please allow up to 14 working days for the refund to be processed and reflected in your account. Once the refund is complete, we’ll send you a confirmation email for your records. Important: Customers are responsible for return shipping costs, except in cases where we have sent a defective or incorrect item. In those instances, we will cover the return postage.
Order Cancellation Policy
Changed your mind shortly after placing an order? No problem. You may cancel your order within 1 day of placement to receive a full refund, including any shipping costs paid. Cancellation requests submitted after this period may not qualify for a full refund, as your order may already be in production or dispatch. To cancel, contact us as soon as possible with your order number.
Custom Orders – Important Notice
Because custom and personalized championship belts are made specifically to your requirements, we do not offer refunds on custom orders. Please review all customization details carefully before confirming your order. If you have questions about custom designs or personalization options, our team is happy to help before you place your order.
Need More Information?
For additional details about shipping timelines, product care, or how to contact us, please visit: Shipping Policy Contact Us FAQs
Questions About Returns?
If you’re unsure whether your item qualifies for a return or need assistance with the process, our customer service team is here to help. Reach us at info@championshipbelt.co.uk or via our contact page. At Championship Belt, we’re committed to making your shopping experience as smooth and satisfying as possible.
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